Are AI Chatbots DPDP-Compliant? Self-Hosted vs Cloud Chatbots for Indian Businesses

Are AI Chatbots DPDP-Compliant? Self-Hosted vs Cloud Chatbots for Indian Businesses

Short answer: No AI chatbot is “DPDP-compliant” by itself. Under India’s Digital Personal Data Protection (DPDP) Act, 2023, and the DPDP Rules, 2025 compliance is a property of how a business deploys and operates a chatbot – how it obtains consent, limits data use, secures conversations and responds to breaches. Compliance is not a feature […]

Are AI Chatbots DPDP-Compliant? Self-Hosted vs Cloud Chatbots for Indian Businesses Read More »