August 2026

It’s 11 p.m. Someone lands on your website. They’re wondering about your pricing, or your shipping, or whether what you offer would even work for their particular situation. There’s no one there to answer. They wait a moment, lose interest, and leave. Now multiply that by every visitor who arrives after hours, on weekends, during […]

We’ve moved on from the basic pop-up helpers, chatbots that could answer only a limited number of pre-programmed enquiries. New AI chatbots can understand natural language, learn from your website and offer correct and relevant responses in real time. Not all chatbots work this way, however. Website aware bots are very different from scripted bots

Short answer: No AI chatbot is “DPDP-compliant” by itself. Under India’s Digital Personal Data Protection (DPDP) Act, 2023, and the DPDP Rules, 2025 compliance is a property of how a business deploys and operates a chatbot – how it obtains consent, limits data use, secures conversations and responds to breaches. Compliance is not a feature